For security precautions, make sure your URL reads https://homevillarusha.com.
Information Collected and Processed
Information Security
We have implemented appropriate administrative, technical, and physical security procedures to help protect your information. We only authorize specific personnel to access personal information and they may do so only for permitted business functions. We use encryption when transmitting your information between your system and ours, and between our system and those of the parties with whom we share information. We also employ firewalls and intrusion detection systems to help prevent unauthorized access to your information. However, we cannot guarantee the security of information from unauthorized entry or use, hardware or software failure, or other circumstances outside of our control.
If you want to make a change to your booking, including editing dates or number of guests, you don’t have to cancel. Contact the us with your request by sending them a message. We might be able to make the changes online.
Before canceling your booking, please read the Cancellation policy, which outlines the cancellation conditions. You will be shown the cancellation timeline for your booking and if you will be due a refund. By canceling, you agree to the conditions of the owner’s cancellation policy, you can view this in the booking receipt.
If you do decide to cancel, please just contact us. Once your booking has been canceled you’ll receive a confirmation email.
If your holiday wasn’t booked through our website then you’ll need to contact the property owner/manager directly to cancel your booking.
Home Villa owns and operates an online hotel booking that provides users with information, recommendations and services related to travel and leisure, including tools for booking hotels, we refer to these as our “Services”.
The information that you and others entrust us with enhances our ability to provide more relevant, personalized and helpful Services. We know that sharing your information with us is based on trust. We take your trust in us seriously and are committed to providing you helpful information, products and services, curated based on the information you have shared with us. Equally, and perhaps more importantly, we are committed to respecting your privacy when you visit our website or use our Services and being transparent about how we use the information you have entrusted to us.
This Statement describes how we obtain, use, and process your information – hopefully, in an easily understandable and transparent manner. It informs you of the rights you have, how you can exercise them and how you can contact us. Please review this Statement carefully to learn about our practices with respect to information and privacy. By visiting our websites. We offer our Services to users in a number of countries and territories where the laws and customs differ. This Statement provides a general overview of our privacy practices. In addition, Sections 12 through 15 of this Statement provide specific information relevant to users residing in certain regions or countries.
Information Collected and Processed
When you access or use our Services, we collect and process information from and about you to provide the Services in a more personalized and relevant way. Some information we collect passively, for example, with our servers or with cookies or other similar tracking technologies. Some information we collect from different sources, including from you.
Information processed may include the following:
- Contact information, including name, phone number, and postal and email addresses (both hashed and unhashed)
- Billing and other payment information (such as your bank account information, credit card number, cardholder name, expiration date, authentication code and billing address)
- Documentation to support travel and planning
- Username and password
- Photos, reviews, forum and social posts, and videos you may have provided to us
- Online activity, including pages you have visited, content reviewed,
- Other information about yourself that you have voluntarily disclosed
- Purchasing and booking history
- Information about your booking, experience and dining plans and preferences
We may also collect – in instances where you have provided it – information about other travellers or guests, including their email address and other travel, dining or experience-related information. If you are sharing information with us about other individuals, you must obtain their consent and ensure that they have understood and accepted how we will use their personal information (as described in this Statement).
Information Transfers
We offer our Services to users located in many different jurisdictions. If we transfer your information to other countries, we will use and protect that information as described in this Statement and in accordance with applicable law.
Information Security
We have implemented appropriate administrative, technical, and physical security procedures to help protect your information. We only authorize specific personnel to access personal information and they may do so only for permitted business functions. We use encryption when transmitting your information between your system and ours, and between our system and those of the parties with whom we share information. We also employ firewalls and intrusion detection systems to help prevent unauthorized access to your information. However, we cannot guarantee the security of information from unauthorized entry or use, hardware or software failure, or other circumstances outside of our control.
Refundable
The guest will be charged a prepayment of 50% of the total price after reservation. We can collect this prepayment from the guest anytime after the reservation is made. The guest can cancel free of charge until 10 days before arrival. The guest will be charged the total price of the deposit if they cancel in the 10 days before arrival.
Non-refundable
The guest will be charged the total price of the reservation if they cancel anytime. If the guest doesn’t show up, they’ll be charged the total price of the reservation.
The guest will be charged a prepayment of the total price of the reservation at any time.